Your foundation for a better network


The mission of Bastionpoint Technology is to provide the highest quality IT service to small and medium sized businesses by focusing on client satisfaction, excellent communication, and proactive solutions. We will strive to make every transaction with our clients a positive experience. We will attract, retain, and reward employees that are dedicated to both our company and our client's best interests.

We bring enterprise class solutions to our small business clients while providing the personal touch and attention to detail that a local service company can provide. We continuously invest in our infrastructure, management platform, and training to ensure that our service is reliable, efficient, and cost effective.

the ascii group inc.

Microsoft Certified

Our Team

Jason Knowles, Managing Partner

Jason is a Microsoft Certified Systems Engineer, Microsoft Certified Small Business Specialist and a CompTIA A+ Certified Technician. He has 22 years of experience in the industry, with the last 18 focused specifically on small business network support, design, and implementation.

Nathan Crowell, Service Manager

Nathan is a Microsoft Certified Small Business Specialist. He has 14 years of experience supporting users in small business environments. While being a very well rounded technician in relation to both software and hardware, he is especially passionate about computer hardware and excels in all areas of diagnostics, laptop and desktop repair, soldering, system design, and system building. When he isn't spending time with his family, or at work, you will find him engrossed in a project that is ever pushing his abilities and teaching him new, more effective methods that he can use in his role at Bastionpoint Technology.

Eric Clary, vCIO

Eric has worked in a variety of IT environments over the past 19 years and has a broad range of experience. His numerous years in management level positions provide the knowledge needed to consult with our clients and advise them on ways to improve their business with technology.

Dean Westerlund, Network Engineer

Dean has worked with small and large businesses over the past 25 years supporting different IT needs. Dean has worked for Infineon supporting a manufacturing environment as well as IBM supporting three large data centers. Dean came to Bastionpoint from QTS where he supported the infrastructure of the third largest data center in the world.

Jake Jones, Network Technician

Jake comes to us from Altria where he served as the lead technician supporting Altria’s Executive staff for 5 years.

Dave Campion, Network Technician

Dave is a Graduate from George Mason University, and is long time computer enthusiast with 3 years of technical support experience.

Chris Thompson, Network Technician

Chris came to us from Avepoint, and is a Microsoft Sharepoint and Office 365 specialist with years of Microsoft Cloud experience.

Ethan Crowell, Junior Technician

Ethan is Nathan’s son and has been a part time employee for over a year. He attends Liberty University as an online student, allowing him to work with us 2-3 days each week.

Lori Knowles, Office Manager

Lori holds a BA degree in Graphic Design from the Savannah College of Art and Design. She uses her skills gained from many years in various management positions to help support the continued growth and health of Bastionpoint.