— Richmond, Virginia’s Trusted IT Partner Since 2007 —

WE ARE RICHMOND’S
#1 MANAGED IT PROVIDER

OFFERING FULLY MANAGED IT SERVICES CYBERSECURITY PROTECTION 24/7 REMOTE HELPDESK SUPPORT CLOUD SOLUTIONS & MIGRATION NETWORK INFRASTRUCTURE vCIO STRATEGIC CONSULTING

Richmond’s complete IT service for businesses with 10 or more employees. Unlimited flat-fee support, proactive monitoring, and a dedicated local team — all for one predictable monthly cost.

Headquartered in Richmond and supporting businesses across the United States.

Get Your Free IT Assessment Call (804) 612-9876 Now

GET SUPPORT NOW

(804) 612-9876

Mon–Fri 8am–5pm • Afterhours 24/7

Get a FREE IT assessment—no obligation, no cost

Schedule Free Assessment

EXPERIENCING IT PROBLEMS? GET HELP NOW.

(804) 612-9876

Your Local Richmond IT Support Team • 24/7/365 Security Operation Center

18+

Years of Experience

Serving Richmond Since 2007

200+

Richmond Businesses

Trusted across Greater RVA

#1

MSP in
VIrginia 2025

Clutch.co

5★

Google
Rated

Virginia’s top-rated MSP

THE PROBLEM

Is Your IT Holding Your Business Back?

Most Richmond businesses are losing thousands of dollars every year to avoidable IT problems. Sound familiar?

Down Down

Constant Downtime

Every hour of IT downtime costs your business money, productivity, and customer trust. Your team deserves systems that actually work — not constant firefighting.

Alert Alert

Security Vulnerabilities

Cyberattacks targeting small and mid-size businesses have risen 300%. Without layered cybersecurity, your client data, finances, and reputation are at serious risk every day.

Clock Clock

Slow IT Response Times

Waiting hours — or days — for IT help is unacceptable. When your technology fails, your business fails with it. You need a team that picks up the phone and responds fast.

Bastionpoint Technology Eliminates These Problems — Guaranteed.

See How We Can Help Your Business

WHAT WE DO

Complete IT Services for Richmond Businesses

From day-to-day helpdesk support to strategic IT consulting and compliance guidance, Bastionpoint Technology helps Richmond businesses manage their entire technology environment. We don’t just fix problems – we help design, secure, and plan the systems your business depends on.

Fully Managed IT

One flat monthly fee covers unlimited IT support, proactive monitoring, and full system maintenance. No surprise bills — just reliable technology that works every day.

Cybersecurity

Multi-layered protection: endpoint security, email filtering, firewall management, and security awareness training to keep your business and your clients’ data safe. 24/7/365 Security Operations Center (SOC)

Remote Helpdesk Remote Helpdesk

Remote Helpdesk

Fast, friendly IT support whenever you need it. Our helpdesk is staffed by Level 2 technicians based right here in the Richmond area, meaning you skip the entry-level support queues many IT companies rely on.

Most issues are resolved remotely within minutes – often before you even notice a problem.

Cloud Solutions Cloud Solutions

Cloud Solutions

Microsoft 365, cloud migration, backup & disaster recovery, and virtual desktop infrastructure — keeping your team productive and your data safe anywhere, anytime.

Network Infrastructure Network Infrastructure

Network Infrastructure

Structured cabling, wireless networks, firewall installation, and network design engineered for reliability, performance, and future growth.

vCIO Level Consulting vCIO Level Consulting

vCIO Level Consulting

Strategic technology planning with an executive-level IT advisor. Align your technology investments with your business goals and stay ahead of the curve.

View All IT Services

WHERE WE SERVE

Headquartered in Richmond. Supporting Businesses Nationwide.

Bastionpoint Technology is proud to be based in Richmond, Virginia, where we have supported local businesses since 2007. While our roots are in the Richmond community, our managed IT services and cybersecurity solutions support organizations across the United States.

Whether your team operates from a single Richmond office or across multiple locations nationwide, our engineers provide secure, reliable technology support that keeps your business running smoothly.

And businesses across the United States through remote managed IT services.

Service Areas

Proudly serving businesses in:

  • ✓  Richmond
  • ✓  Henrico
  • ✓  Chesterfield
  • ✓  Midlothian
  • ✓  Short Pump
  • ✓  Mechanicsville

Our engineers work behind the scenes every day to keep businesses running smoothly.

2,797

Support Tickets Resolved

This Month

1,173

Support Calls Answered

This Month

314

Energy Drinks Consumed

This Month

PROVEN RESULTS

Trusted by Richmond Businesses. Recognized by Industry Leaders.

#1 Managed Service Provider
Virginia • 2025 • Clutch Verified

★★★★★

5-Star Google Reviewed

 
PreviousNext

“Followed up within minutes for questions we had. I am super impressed by their attention to detail and their service.”

Karen Hudgins

“So impressed with the professionalism of this company. Their response time to minor and urgent issues is unsurpassed! We are thankful to be their clients!”

Linda Moore

“5 Stars! Bastionpoint is AMAZING! …their commitment and level of service is unmatched in the industry!”

Mark Miller

“I wish I could give more than 5 stars… They have gone above and beyond for us.”

Riley Gnann

“Bastionpoint Technology delivers exceptional IT support and managed services… responsive, knowledgeable, and always focused on finding proactive solutions.”

David Harris

“I appreciate having a full team to support the staff… Their employees are friendly and really are great to work with.”

Randi Lee

“The team at Bastionpoint truly sets the standard for great service… Their support team is fast, smart, kind and COMPETENT.”

Mike Irwin

Read More Client Reviews

RICHMOND’S #1 IT PARTNER

Why Bastionpoint Technology?

  • ✓
    Unlimited Flat-Fee IT Support — One predictable monthly cost covers your entire IT infrastructure. No hourly fees, no hidden charges, no surprises.
  • ✓
    Local Richmond Team — We’re your neighbors. Our technicians are Richmond locals who are on-site fast when you need face-to-face support.
  • ✓
    Proactive Monitoring 24/7 — We identify and fix problems before they impact your business — often before you even know there’s an issue.
  • ✓
    Single Point of Contact — Stop bouncing between vendors. One call handles your entire technology stack — hardware, software, network, and cloud.
  • ✓
    Virginia’s #1 Rated MSP — Recognized by Clutch as Virginia’s top managed service provider in 2025. Our clients’ results speak for themselves.
  • ✓
    Co-Managed IT Available — Already have an internal IT person? We partner with them to expand capabilities, fill gaps, and provide strategic backup.

CALL US NOW — WE PICK UP

(804) 612-9876

Mon–Fri 8am–6pm • Afterhours 24/7

Get Your FREE IT Assessment

A local IT expert will contact you the same business day. We’ll assess your current setup and show you exactly how to improve it — at no cost.

✓  Completely Free   ✓  No Obligation    ✓  Local Expert

Schedule Your FREE Assessment Now

HOW IT WORKS

Getting Started Is Simple

1

Free IT Assessment

We evaluate your current technology setup, identify risks and gaps, and show you exactly what needs to improve — at no cost.

2

Custom IT Plan

We build a tailored IT roadmap and service plan designed specifically for your business size, industry, and goals.

3

Seamless Onboarding

Our team handles every aspect of the transition. Minimal disruption, maximum efficiency. You’re up and running fast.

4

Ongoing Partnership

We proactively monitor, manage, and improve your IT every single day. You focus on your business — we handle technology.

Stop Letting IT Issues Slow Your Business Down.

Join 200+ Richmond businesses who trust Bastionpoint Technology for reliable, secure, and affordable IT services. Your first assessment is completely free.

Calendar Calendar Schedule Your Free IT Assessment Phone Phone Call 804-612-9876.

✓ Free Assessment    ✓ No Obligation    ✓ Local Richmond Team