One of our clients was unable to open or save an Outlook attachment today. They received a permissions error, can’t create file: fax.tif. Right click the folder you want to create the file in and then click properties on the shortcut menu to check your permissions for the folder.
Outlook has a folder under Temporary Internet Files where it saves temp copies of file attachments when they are opened or saved to disk. Outlook does not delete the temp copy of the file if it is not closed properly. If an attachment with the same name is opened, Outlook will save the file in the temp folder with a (1). It will continue to increment until 99 copies of the same file name are in its temporary folder. When the 99 temporary copies limit is reached it will no longer open/save attachments of the same name. Deleting the temp files or the folder containing the temp files will fix the problem. (more…)
